Introduction
Amrit Gita is a digital learning platform designed to help users explore and understand the teachings of the Bhagavad Gita through structured chapters, verses, learning experiences, quizzes and related features.
Amrit Gita is developed and maintained by Core OutSourcing Services. References in this policy to “Amrit Gita”, “we”, “our” or “us” refer to the Amrit Gita service and its operator, as applicable.
This Privacy Policy applies to information processed through the Amrit Gita website, mobile application and related digital services.
Information We Collect
The information we process depends on how you use Amrit Gita.
Account Information
When you create or use an account, information may include:
- Name or display name.
- Email address.
- Authentication account identifier.
- Selected language.
- Selected learning group such as Kids or Adults.
- Gender preference where voluntarily provided.
- Account setup and status information.
Learning Information
When you use the learning experience, we may process information such as:
- Chapters and verses accessed.
- Completed learning content.
- Quiz attempts, responses and results.
- Chapter and verse progression.
- Unlock status and learning checkpoints.
- Wallet or learning reward activity, where applicable.
Subscription Information
If you use Premium features, we may process subscription-related information, including your plan, subscription status, transaction or order references, activation status and subscription expiration information.
Support Information
If you contact us, we may receive information you choose to provide, including your name, email address, subject, message, support category and, where relevant, a payment or order reference.
Do not send passwords, OTPs, card PINs, CVVs, UPI PINs or other confidential banking credentials through Amrit Gita support channels.
How We Use Information
Information may be used to operate, maintain and improve the Amrit Gita experience.
- Create and maintain user accounts.
- Authenticate users securely.
- Save selected learning preferences.
- Provide appropriate Hindi or English content.
- Provide Kids or Adults learning experiences.
- Track learning progression.
- Manage chapter, verse and quiz progression.
- Provide Premium membership access.
- Verify subscription and payment status.
- Respond to support requests.
- Protect the service against abuse, fraud or unauthorized activity.
- Diagnose technical issues and improve performance.
We do not sell your personal information as part of the normal operation of Amrit Gita.
Authentication
Amrit Gita uses Firebase Authentication to support account authentication and session management.
Authentication information may be processed by the authentication provider according to its own security and privacy practices.
Amrit Gita uses authenticated identity tokens when communicating with protected backend services. Users should keep their login credentials secure and should never share authentication codes with others.
Learning & Progress Data
Amrit Gita is designed as a structured learning journey. Certain learning data may therefore be connected to your account so that progress can continue between sessions.
This may include completed verses, chapter progression, quiz results, checkpoint status and related learning activity.
This information may also be used to determine which content or learning checkpoint is available next.
Guidance Conversations
Amrit Gita may provide a Guidance experience where users can ask questions and receive Gita-based perspectives.
Guidance messages may be processed to understand the question, classify its context and generate an appropriate response.
The current Amrit Gita design is intended to retain Guidance conversation history for a limited period of approximately 24 hours, after which that conversation history is intended to be cleared from the active Guidance experience.
Do not include passwords, financial credentials or other highly confidential information in Guidance conversations.
Payments & Premium Membership
Premium payments may be processed using PayU or another payment provider made available through the service.
Amrit Gita's website is not designed to directly collect sensitive card, UPI PIN or banking authentication credentials. Payment details required to complete a transaction are handled through the payment provider's secure payment environment.
We may retain or process transaction information necessary to identify and verify a payment, such as:
- Order or transaction identifier.
- Payment status.
- Subscription plan.
- Amount and currency.
- Premium activation status.
- Subscription start or expiry details.
The payment provider may process additional information according to its own privacy policy and applicable payment requirements.
Service Providers
Amrit Gita relies on third-party infrastructure and service providers to operate different parts of the platform.
Authentication and related account services.
Database infrastructure used for application data.
Media delivery and hosting for learning content.
Secure payment processing and transaction services.
These providers may process information as necessary to provide their services and may operate under their own privacy policies, terms and security practices.
Website Storage Technologies
The Amrit Gita website may use browser technologies such as local storage, session storage and authentication mechanisms to support functionality.
These technologies may be used to:
- Maintain certain user interface preferences.
- Support account and onboarding state.
- Preserve limited temporary payment navigation information.
- Maintain temporary application state between pages.
Clearing browser storage may remove locally stored preferences or temporary website state.
Children & Young Users
Amrit Gita includes a learning experience designed for users in the Kids category as well as a separate Adults experience.
Where a user is a minor, the service should be used with the involvement, supervision or consent of a parent or legal guardian where required by applicable law.
Parents or guardians who believe that information relating to a child has been provided or processed inappropriately may contact us through the Contact page so the matter can be reviewed.
Data Retention
We aim to retain information only for as long as reasonably necessary for the purpose for which it is processed, account operation, service security, payment verification, legal requirements or legitimate business needs.
Retention periods may vary depending on the type of information.
- Account and learning information may be retained while the account remains active or as necessary to provide the service.
- Guidance conversation history is intended to have a short retention period of approximately 24 hours.
- Transaction and subscription records may be retained where necessary for verification, accounting, dispute handling or legal purposes.
- Support correspondence may be retained for a reasonable period to resolve enquiries and maintain support records.
Security
We use technical and organizational measures intended to protect information from unauthorized access, misuse, alteration or disclosure.
Measures may include authenticated API access, secure communication, access restrictions and use of established service providers.
However, no website, application, database, network or online service can guarantee absolute security.
Never share your password, OTP, authentication code or payment credential with anyone claiming to be Amrit Gita support.
Your Choices & Rights
Depending on your location and applicable law, you may have rights relating to your personal information.
These may include the ability to:
- Review certain profile information.
- Correct or update certain account details.
- Change supported learning preferences.
- Request information regarding how your data is processed.
- Request deletion of your account, subject to applicable requirements.
- Contact us regarding privacy concerns.
Some records may need to be retained where required for legal, security, payment, fraud-prevention or dispute resolution purposes.
Account Deletion
Amrit Gita provides account management functionality that may allow users to request deletion of their account.
When an account deletion request is successfully completed, account-related information is removed or otherwise handled according to the application's deletion process, except where certain records must be retained for legitimate legal, security, payment or compliance purposes.
Users who need assistance with an account deletion request may contact us through the Contact page .
Third-Party Services & Links
Amrit Gita may contain links to, integrate with or redirect users to services operated by third parties.
Once you interact directly with a third-party service, that provider's privacy policy and terms may apply.
We encourage users to review the privacy practices of third-party providers before submitting personal or payment information to them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the Amrit Gita service, technology, operational practices or applicable requirements.
When this policy is updated, the “Last Updated” date displayed on this page may be revised.
Continued use of the service after an updated policy becomes effective may be subject to the revised policy.
Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your information, you can contact the Amrit Gita team.